The Challenge
In Summer 2018, after acquisition by the
Approach
Stakeholder Interviews
At the outset of this project,
Customer Interviews
A
Jobs to be Done
UCD Strategy
Design System and Customer Engagement Toolkit that contained advice on how do develop their Internal UX Maturity, guides on how to run customer workshops and conduct their own user research in the future, including schematics for user research labs and template discussion guides.
A measurement framework to
Guidelines of analytics
Outcome
xxxx